英语翻译

题目

英语翻译
有件事情希望能得到您的帮助.
关于XXX目前订购的XXX（订货型号：XXX）,
遇到的问题：每次需要对XX模块独立订货和安装,并且出现了几次遗漏的情况,增加了售后成本和客户的不满,根据之前的邮件,我得到了有可能把这个产品转换为XX型号的信息,能否请您帮忙推动这个事情的进展?

答案

We hope to ask your help for one thing.
As for the ordered XXX (Model No.:XXX) by XXX at present,
Issues occured:require to order XXX module separately and install each time,and omitted several times,this increased the post-sale costs and the customer was unsatisfied,so I got the information that this product maybe change into XX model according to the previous emails,can you please help promote the process?Thanks.