Write a letter for the following situation.
题目
Write a letter for the following situation.
Your customer has written to you to lodge a claim against a short weight of 450 kg soybeans.Write a reply which includes:(1) An explanation:the case to be sent to another customer has been sent by mistake; (2) Meeting the claim by enclosing a check for $ 284.
答案
dear customer, I have received you claim against a short weight of 450kg soybeans. I apologized for our mistake to send you the wrong goods which would have been sent to another customer. You are kind...
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