求 酒店预定 情景英文 对话

求 酒店预定 情景英文 对话

题目
求 酒店预定 情景英文 对话
答案
Scene 1 Between the Guest and the Room Attendant
Guest:Excuse me.We're leaving today.
Room Attendant:Is there anything I can do for you?
Guest:No,just tell the accounting desk abou it.
Room Attendant:My pleasure.By the way,I'd like to tell you that the check-out time is 12∶00 noon,sir.
Scene 2 At the Accounting Desk
Guest:I'd like to pay my bill now.
Front Office Cashier 1:Your name and room number,please?
Guest:George Wright,Room 706.Front Office Cashier 1:Have you used any hotel services this morning or had breakfast at the hotel dining room,Mr George Wright?
Guest:Yes,my friend and I just had breakfast at the dining room,but we didn't use any services.
  Front Office Cashier 1:Fine.This is your bill,Mr George Wright.Four nights at 90 US dollors each,and here are the meals that you had at the hotel.That makes a total of 665 US dollars.
  Guest:Oh,my God!How could it be so much?I didn't expect it to be so much.Maybe there is something wrong with the meals.
  Front Office Cashier 1:I'm very to hear that,Mr George Wright.Don't worry.I'll check it at once.
  (The Front Office Cashier 2 calls the manager of Food and Beverage Outlets)
  Waitress A:This is the Food and Beverage Outlets.Can I help you?
  Front Office Cashier 2:This is the Front Office.I'd like you to reaffirm the meals of Mr George Wright.There is something wrong with the cost.
  Waitress A:OK.Just a minute.Oh,yes,you are right.The cost should be $201.
  Front Office Cashier 2( turns to Mr George Wright):Sorry,sir,we made a mistake.
  Guest:What happened?How could you be so careless!I want to see your lobby manager.
  (The lobby manager comes.)
  Lobby manager:Sorry,sir.I've heard about the accident.Here I want to apologize to you for our carelessness and the delay and inconvenience that it brings to you.Please frogive us.We won't make the same mistake again.And we''ll give you a small gift.Welcome you to here next time.
  Guest:That'll be fine.(Turns to Front Office Cashier 1)
  Guest:Can I pay by credit card?
  Front Office Cashier 1:Certainly.May I have your card,please?
  Guest:Here you are.
  Front Office Cashier 1:Please sign your name here.
  Guest:Oh,yes.Is it possible to leave my luggage here until I'm ready to leave this afternoon?I'd like to say good-bye to some of my friends.
  Front Office Cashier 1:Yes,we'll keep it for you.How many pieces of your luggage?
  Guest:Just three.I'll be back by 3∶00.
  Front Office Cashier 1:That's fine.Have a nice day.
  Guest:Thank you.See you later.
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