书面表达。     假设你叫Li Yuan, 刚收到两周前在网上订购的一件英国商品,发现质量有问题。请用英语写一封12 0-150 词的投诉信，包括以下要点： 

题型：同步题难度：来源：

书面表达。     假设你叫Li Yuan, 刚收到两周前在网上订购的一件英国商品,发现质量有问题。
请用英语写一封12 0-150 词的投诉信，包括以下要点：
     ●商品名称、订购时间及价格；
     ●何时发现何种质量问题；
     ●你所希望的解决方式；
     ●改进产品或服务质量的建议。
     注意：信的开头和结尾已经给出,不计入总词数。Manager
Customer Service Department
Dear Sir or Madam,
______________________________________________________________________
______________________________________________________________________
                                                                                             Sincerely yours,         
                                                                                               Li Yuan

答案

One possible version:
Manager
Customer Service Department
Dear Sir or Madam,
     Two weeks ago I placed an order on the Internet for a copy of The
Future Is Digital, which is priced at $ 60. This morning I received a
package from your company and as I eagerly unpacked it, to my
surprise, I found the back cover of the book missing. Although it
wouldn"t affect my reading much, I do wish to have a perfect copy.
    Could you please send me another copy as soon as possible? If you
like, I could post the copy in my hands loack to you-at your expense of
course.
     This incident shows there"s still room for improvement concerning
your customer service. I do hope you can look into this matter and find
out what it is that caused the damage.
     I"m looking forward to your earlier reply.
                                                        Sincerely yours,
                                                                           Li Yuan