听下面一段材料,回答第1至3小题。
1. What’s the speaker talking about?
A. Missing a plane
B. Booking a plane ticket
C. Visiting Paris
2. What did the speaker do in the end?
A. He demanded his money back
B. He booked another flight
C. He took another flight
3. What did the speaker think of the man at the check-in desk?
A. Helpful
B. Friendly
C. Trustless
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