Not too long ago, an incident that happened at Walt Disney touched me greatly. A
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Not too long ago, an incident that happened at Walt Disney touched me greatly. A guest___36___ out of our Polynesian Village resort（度假胜地）at Walt Disney was asked how she ___37___ her visit. She told the front-desk clerk she had had a (n) ___38___ vacation, but was heartbroken about ___39___ several rolls of Kodak color film she had not yet ___40___. At that moment she was particularly ___41___ over the loss of the pictures she had shot at our Polynesian Luau, 42___ this was a memory she especially treasured.
Now, please understand that we have no written service rules___43___ lost photos in the park. 44___, the clerk at the front desk___45___ Disney’s idea of caring for our ___46___. She asked the woman to leave her a couple rolls of ___47___ film, promising she would take care of the rest of our show at Polynesian Luau.
Two weeks later the guest received a ___48___at her home. In it were photos of all the actors of our show, 49___ signed by each performer. There were also ___50___ of the public procession（游行队伍）and fireworks in the park, taken by the front-desk clerk in her own ___51___ after work. I happened to know this ___52___ because this guest wrote us a letter. She said that ___53___ in her life had she received such good service from any business.
Excellent ___54___ does not come from policy (政策性的)handbooks. It comes from people who ___55___ —and from a culture that encourages and models that attitude.
36. A. working B. checking C. trying D. staying
37. A. expected B. realized C. paid D. enjoyed
38. A. disappointing B. wonderful C. uncomfortable D. important
39. A. taking B. dropping C. losing D. breaking
40. A. developed B. taken C. washed D. loaded
41. A. silly B. nervous C. calm D. sad
42. A. when B. where C. as D. which
43. A. covering B. finding C. making D. keeping
44. A. Excitedly B. Fortunately C. Therefore D. Quietly
45. A. understood B. reminded C. trusted D. discovered
46. A. workers B. guests C. managers D. clerks
47. A. printed B. shot C. unused D. recorded
48. A. film B. card C. camera D. packet
49. A. frequently B. personally C. alone D. actually
50. A. rules B. pictures C. handbooks D. performances
51. A. case B. work C. time D. position
52. A. story B. place C. photo D. show
53. A. only B. almost C. never D. nearly
54. A. advice B. experience C. quality D. service
55. A. care B. serve C. like D. know |
答案
36---55 BDBCA DCABA BADBB CACDA |
解析
36. B。work out 意为“算出”，try out意为“测试”，stay out意为“不在家”，均不符文意，check out表示在旅馆结账退房。
37. D。enjoy意为“享受”，向这位即将离去的客人询问她是怎样享受她的假期的。
38. B。but表示转折，她在这里度过了非常愉快的假期，只是因丢了胶卷而感到有些难过。
39. C。由下文中的the loss of the pictures可知答案。
40. A。develop意为“冲洗（胶卷）”，胶卷还未冲洗就丢了。
41. D。由上文中的heartbroken可知这里是说她那时非常伤心。
42. C。由as引导的原因状语从句，表示原因，她伤心是因为她非常珍视这份记忆。
43. A。cover意为“包含”，迪斯尼的服务中没有包含处理在公园丢失照片的条例。
44. B。虽然没有处理丢失照片的服务条例，但迪斯尼的工作人员却通过别的方式解决了问题，fortunately意为“幸运地”，表示转折。
45. A。正是工作人员对迪斯尼服务宗旨的了解，让她继续为客人服务，想办法解决问题。
46. B。显而易见，迪斯尼服务的对象是度假的客人，故选B。
47. A。由下文可知工作人员是要客人留下没有用过的胶卷。
48. D。由下文可知是工作人员将照片以邮寄的方式寄给了她，packet意为“包裹”。
49. B。personally意为“个人地”，由每个表演者自己签上名字。
50. B。由下文中的take可知这里是pictures，take pictures意为“照相”。
51. C。由after work可知她是利用下班后自己的时间来照这些相片的。
52. A。此处story意为“（真实的）故事”，客人写信给我们，我也就知道了这个故事。
53. C。由后句中出现的部分倒装可知此处填否定副词，从而排除A、B、D三项。
54. D。由上文可知这里是指服务，优秀的服务并不仅来自于服务条例。
55. A。care意为“关心”，不仅要了解服务条例，更重要的是具有服务意识，为客人着想，这才是真正服务于客人。 |
举一反三
You are near the front line of a battle. Around you shells are exploding; people are shooting from a house behind you. What are you doing there? You aren’t a soldier. You aren’t ___36___carrying a gun. You’re standing in front of a ___37___and you’re telling the TV ___38___what is happening.
It’s all in a day’s work for a war reporter, and it can be very ___39___. In the first two years of the ___40___ in former Yugoslavia(前南斯拉夫), 28 reporters and photographers were killed. Hundreds more were ___41___. What kind of people put themselves in danger to ___42___ pictures to our TV screens and ___43___ to our newspapers? Why do they do it?
“I think it’s every young journalist’s ___44___to be a foreign reporter,” says Michael Nicholson, “that’s ___45___ you find the excitement. So when the first opportunity comes, you take it ___46___ it is a war.”
But there are moments of ___47___. Jeremy Bowen says, “Yes, when you’re lying on the ground and bullet(子弹) are flying ___48___ your ears, you think: ‘What am I doing here? I’m not going to do this again.’ But that feeling ___49___ after a while and when the next war starts, you’ll be ___50___.”
“None of us believes that we’re going to ___51___,” adds Michael. But he always ___52___ a lucky charm(护身符) with him. It was given to him by his wife for his first war. It’s a card which says “Take care of yourself.” Does he ever think about dying? “Oh, ___53___, and every time it happens you look to the sky and say to God, ‘If you get me out of this, I ___54___ I’ll never do it again.’ You can almost hear God ___55___, because you know he doesn’t believe you.”
36. A. simply B. really C. merely D. even
37. A. crowd B. house C. battlefield D. camera
38. A. producers B. viewers C. directors D. actors
39. A. dangerous B. exciting C. normal D. disappointing
40. A. stay B. fight C. war D. life
41. A. injured B. buried C. defeated D. saved
42. A. bring B. show C. take D. make
43. A. scenes B. passages C. stories D. contents
44. A. belief B. dream C. duty D. faith
45. A. why B. what C. how D. where
46. A. even so B. ever since C. as if D. even if
47. A. fear B. surprise C. shame D. sadness
48. A. into B. around C. past D. through
49. A. returns B. goes C. continues D. occurs
50. A. there B. away C. out D. home
51. A. leave B. escape C. die D. remain
52. A. hangs B. wears C. holds D. carries
53. A. never B. many times C. some time D. seldom
54. A. consider B. accept C. promise D. guess
55. A. whispering B. laughing C. screaming D. crying |
When I was thirteen, my family moved from Boston to Tucson, Arizona. ___36___ the move, my father ___37___ us in the living-room on a freezing January night. My sisters and I sat around the fire, not ___38___ that the universe would suddenly change its course. “In May, we’re ___39___to Arizona.”
The words, so small, didn’t seem ___40___ enough to hold my new life. But the world changed and I awoke on a tram moving across the country. I watched the ___41___ change from green trees to flat dusty plains to high mountains as I saw strange new plants that ___42___ mysteries(奥秘) yet to come. Finally, we arrived and ___43___ into own new home.
___44___ my older sisters were sad at the loss of friends, I ___45___ explored(探索) our new surroundings.
One afternoon, I was out exploring ___46___ and saw a new kind of cactus(仙人掌). I crouched (蹲) down for a closer look. “You’d better not ___47___ that.”
I turned around to see an old woman.
“Are you new lo this neighborhood?” I explained that I was, ___48___, new to the entire state.
“My name is Ina Thorne. Have you got used to life in the ___49___? It must be quite a ___50___ after living in Boston.”
How could I explain how I ___51___ the desert? I couldn’t seem to find the right words.
“It’s vastness,” she offered. “That vastness ___52___ you stand on the mountains overlooking the desert — you can ___53___ how little you are in comparison with the world. ___54___, you feel that the possibilities are limitless.”
That was it. That was the feeling I’d bad ever since I’d first seen the mountains of my new home. Again, my ___55___ would change with just a few simple words.
“Would you like to come to my home tomorrow? Someone should teach you which plant you should and shouldn’t touch.”
36. A. During B. Until C. Upon D. Before
37. A. gathered B. warned C. organized D. comforted
38. A. hoping B. admitting C. realizing D. believing
39. A. going B. moving C. driving D. flying
40. A. good B. simple C. big D. proper
41. A. picture B. ground C. sense D. area
42. A. suggested B. solved C. discovered D. explained
43. A. settled B. walked C. hurried D. stepped
44. A. If B. After C. once D. While
45. A. bitterly B. easily C. proudly D. eagerly
46. A as well B. as usual C. fight away D. on time
47. A. move B. dig C. pull D. touch
48. A. of course B. in fact C. after all D. at least
49. A. desert B. city C. state D. country
50. A. luck B. doubt C. shock D. danger
51. A. found B. examined C. watched D. reached
52. A. why B. when C. how D. where
53. A. prove B. guess C. sense D. expect
54. A. However B. Otherwise C. Therefore D. Meanwhile
55. A. idea B. life C. home D. family |
In the summer vacation of 1997, I was fixed with a job. I worked as a(n) ___36___ at Mr. Breen’s fruit shop. The fruit shop did ___37___ business. Most of the trade came from the housewives who lived in the neighbourhood, ___38___ he also had regular customers who arrived outside the shop in cars. Mr Breen ___39___ them all by name and they sometimes even had their order already made up, always ___40___ me to carry it out to their car. They were clearly long-standing customers, and I ___41___ they must have stayed faithful to him ___42___ he had promised to sell good quality ___43___. He had a way with them—I had to ___44___ that. He called every woman “madam” for a start, ___45___ those who clearly were not, but when he ___46___ it, it did not sound like flattery (奉承). It just sounded ___47___ in an old-fashioned way. He was a great chatter ___48___. If he did not know them, he would greet them with a few ___49___ about the weather, ___50___ he did, he would ask about their families or make ___51___, always cutting his cloth ___52___ his customers. Whatever their bills came to, be ___53___ gave them back the few odd pence (零钱), and I am sure they thought he was very generous (慷慨). But I thought he was the opposite. He never ___54___ anything away. He was always looking for ___55___ for nothing.
36. A. operator B. assistant C. waiter D. secretary
37. A. good B. poor C. big D. usual
38. A. so B. when C. therefore D. but
39. A. sold B. knew C. gave D. sent
40. A. making B. letting C. getting D. keeping
41. A. wish B. insist C. declare D. suppose
42. A. when B. if C. because D. though
43. A. food B. fruit C. vegetables D. drink
44. A. admit B. expect C. announce D. promise
45. A. yet B. only C. just D. even
46. A. told B. said C. spoke D. talked
47. A. serious B. strange C. polite D. familiar
48. A. as well B. as usual C. either D. also
49. A. sayings B. questions C. words D. speeches
50. A. and then B. and so C. even if D. but if
51. A. preparations B. jokes C. repairs D. friends
52. A. according to B. due to C. instead of D. up to
53. A. never B. ever C. seldom D. always
54. A. took B. moved C. threw D. turned.
55. A. something B. anything C. somebody D. anybody |
Hidden passengers traveling in ships, trams, or even cars can be a terrible trouble— especially when they are insects. As for this, there is a great ___36___ between human beings; and insects. The former ___37___ every possible effort to avoid being discovered, while the latter quickly ___38___ attention to themselves.
We can only show mercy to the ___39___ man who had to slop his car soon after ___40___ from a country village to drive to London. Hearing a strange noise from the ___41___of the car, he naturally got out to ___42___ the wheels carefully, but he found nothing wrong, so he ___43___ his way. Again the noise began, ___44___ and became even louder. Quickly ___45___ his head, the man saw what appeared to be a great ___46___ cloud following the car. When he stopped at a village further on, he was told that a queen bee must be hidden in his car as there were thousands of bees ___47___.
On learning this, the man drove away .as quickly as possible. After an hour’s ___48___ driving, he arrived safely in London, where he parked his car outside a ___49___ and went in- It was not long ___50___ a customer who had seen him arrive ___51___ in to inform him that his car was ___52___ with bees. The poor driver was ___53___ that the best way should be to call a ___54___. In a short time the man arrived. He found the unwelcome passenger hidden near the wheels at the back. of the car. Very thankful to the driver for this ___55___ gift, the bee-keeper took the queen and her thousand of followers home in a large box.
36. A. connection B. difference C. communication D. similarity
37. A, doB. take C. make D. try
38. A. give B. keep C. pay D. draw
39. A. unfortunate B. careless C. unpleasant D. hopeless
40. A. passing by B. leaving out C. setting out D. getting up
41. A. front B. back C. left D. right
42. A. clean B. change C. test D. examine
43. A. drove B. continued C. pushed D. forced
44. A. normally B. gentlyC. actually D. immediately
45. A. hiding B. turning C. shaking D. raising
46. A. black B. beautiful C. white D. colorful
47. A. below B. ahead C. nearby D. behind
48. A. boring B. careful C. exciting D. hard
49. A. hotel B. museum C. hospital D. school
50. A. when B. after C. until D. before
51. A. broke B. moved C. hurried D. dropped
52. A. crowded B. covered C. filled D. equipped
53. A. advised B. required C. ordered D. requested
54. A. bee-keeper B. policeman C. waiterD. repairman
55. A. unfamiliar B. unknown C. unexpectedD. uncertain |
Learning to Accept
I learned how to accept life as it is from my father. 36 , he did not teach me acceptance when he was strong and healthy, but rather when he was 37 and ill.
My father was 38 a strong man who loved being active, but a terrible illness 39 all that away. Now he can no longer walk, and he must sit quietly in a chair all day. Even talking is 40 . One night, I went to visit him with my sisters. We started 41 about life, and I told them about one of my 42 . I said that we must very often give things up 43 we grow—our youth, our beauty, our friends—but it always 44 that after we give something up, we gain something new in its place. Then suddenly my father 45 up. He said, “But, Peter, I gave up 46 ! What did I gain?” I thought and thought, but I could not think of anything to say. 47 , he answered his own question: “I 48 the love of my family.” I looked at my sisters and saw tears in their eyes, along with hope and thankfulness.
I was also 49 by his words. After that, when I began to feel irritated (恼怒的) at someone, I 50 remember his words and become 51 . If he could replace his great pain with a feeling of love for others, then I should be 52 to give up my small irritations. In this 53 , I learned the power of acceptance from my father.
Sometimes I 54 what other things I could have learned from him if I had listened more carefully when I was a boy. For now, though, I am grateful for this one 55 .
36. A. Afterwards B. Therefore C. However D. Meanwhile
37. A. tired B. weak C. poor D. slow
38. A. already B. still C. only D. once
39. A. took B. threw C. sent D. put
40. A. impossible B. difficult C. stressful D. hopeless
41. A. worrying B. caring C. talking D. asking
42. A. decisions B. experiences C. ambitions D. beliefs
43. A. as B. since C. before D. till
44. A. suggests B. promises C. seems D. requires
45. A. spoke B. turned C. summed D. opened
46. A. something B. anything C. nothing D. everything
47. A. Surprisingly B. Immediately C. Naturally D. Certainly
48. A. had B. accepted C. gained D. enjoyed
49. A. touched B. astonished C. attracted D. warned
50. A. should B. could C. would D. might
51. A. quiet B. calm C. relaxed D. happy
52. A. ready B. likely C. free D. able
53. A. case B. form C. method D. way
54. A. doubt B. wonder C. know D. guess
55. A. award B. gift C. lesson D. word |
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