阅读理解。 September can be a depressing month. The summer holidays are over, it"
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阅读理解。 |
September can be a depressing month. The summer holidays are over, it"s time to go back to work or school and Christmas is four months away. However, for some people it"s the perfect time to get away. These days more and more people are taking their holidays late in the year and for good reasons. Holidays in autumn can be cheaper, the resorts are less crowded and the weather isn"t as extreme as it is in the summer. So, where are the best places to go? Here are our top tips. Sardinia (in Italy) has an average temperature of 27℃ in September. It also has "Autunno in Barbagia" (Autumn in Barbagia) a series of festivals that take place in 27 villages in Barbagia, a mountainous region of inland Sardinia. The festivals continue from September to December, so there"s always something happening. There are street markets, craft workshops and there"s lots of eating and drinking (This is Italy, after all). Dubrovnik Croatia has become very popular in summer but it"s quieter and more pleasant once the crowds have left. The weather is still warm but less humid. You can take a ferry to the popular beaches on the islands of Sunj and enjoy it with locals. Dahab Egypt, is extremely hot in the summer with temperatures up to 38℃. However, the autumn is cooler while the sea is still warm. This makes Dahab the perfect place for snorkeling and windsurfing. There are also interesting historical sites to visit such as the Coloured Canyon, with its dramatic rock formations, and St Catherine"s Monastery, at the foot of Mount Sinai. Kas is a relaxed fishing village on the Lycian coast in southern Turkey. There are plenty of things to do and the temperature has dropped (so you can actually enjoy doing them!) Kas is a good place to stay if you want to walk part of the Lycian way: a long-distance footpath that stretches for 500km from Fethiye to Antalya through the ancient land of Lycia. There are also watersports, of course. The best time to go diving is supposed to be after the first rains of autumn (usually between late September and early October) when the fish become most active. Marrakech Morocco is another good destination. The city itself is a fascinating place to spend a few days. When you have had enough of that, go to Tigmi, a beautiful hill town about 20 kilometers away. There"s a hammam (a Turkish bath) and a large heated pool, which makes it the perfect place to relax. Wherever you go this autumn - have fun! |
1. Here are the good reasons for more and more people to take holidays in autumn except that _____. |
A. Holidays in autumn can be cheaper. B. The scenery in autumn is more attractive. C. The resorts in autumn are less crowded. D. The weather is neither too hot nor too cold. |
2. We can infer from Paragraph 3 that _______. |
A. Visitors can take part in a series of festivals in October in Barbagia. B. Barbagia in Sardinia is surrounded by mountains. C. The festivals continue from September to November. D. The temperature in Sardinia in September is always below 27℃. |
3. The underlined word "ferry" in paragraph 4 refers to a kind of _______. |
A. bus B. plane C. boat D. taxi |
4. For someone who enjoys walking, __________ is the best choice. |
A. Kas B. Marrakech C. Dahab D. Dubrovnik |
5. Which of the following places may not be close to sea? |
A. Dubrovnik B. Dahab C. Kas D. Marrakech |
答案
1-5: BACAD |
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阅读理解。 下面文章中有5处(第1~5题)需要添加小标题。请从以下选项(A、B、C、D、E和F)中选出符合各段意思的小标题,选项中有一项是多余选项。 |
A. Learn to Evaluate Data Correctly B. Learn to Speak Clearly and Persuasively C. Learn to Make Decisions Quickly and Properly D. Learn to Relax Timely E. Learn to Use Internet Efficiently F. Learn to Express Yourself Effectively Top Tips on How to Succeed in Life What does it take to succeed in life? Author Dustin M. Wax has compiled a list of the top five skills you need for a successful life. 1._________ Good writing skills are essential for today"s competitive job market. But writing well isn"t just a case of producing grammatically correct sentences - it involves an ability to organize your thoughts, as well as being able to target your ideas to an audience in the most effective way possible. 2.__________ With so much information out there, you need to be able to sort the potentially valuable data from the trivial, to analyze its relevance and meaning, and to relate it back to other information. 3. ___________ Analyzing information is all very well, but at some stage you also need to make a decision. Over-analyzing can lead to hesitation, so you need to learn how to respond quickly and effectively, and to know what to do based on the information available. 4. __________ You don"t have to know everything, but you should be able to find out what you need to know quickly and painlessly. This means learning how to use the internet effectively, how to read productively, and how to draw on your network of contacts efficiently. 5. __________ Being able to switch off is extremely hard for some people, but you need to find time for exercise or ways of relieving stress and tension, or the pressure could end up literally killing you! |
阅读理解。 |
In the more and more competitive service industry, it is no longer enough to promise customer satisfaction. Today, customer "delight" is what companies are trying to achieve in order to keep and increase market share. It is accepted in the marketing industry, and confirmed by a number of researchers, that customers receiving good service will promote business by telling up to 12 other people; those treated badly tell tales of woe to up to 20 people. Interestingly, 80 percent of people who feel their complaints are handled fairly will stay loyal. New challenges for customer care have come when people can obtain goods and services through telephone call centers and the Internet. For example, many companies now have to invest (投资) a lot of money in information technology and staff training in order to cope with the "phone rage"-caused by delays in answering calls, being cut off in mid-conversation or left waiting for long periods. "Many people do not like talking to machines," says Dr, Storey, Senior Lecturer in Marketing at City University Business School. "Banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with then. The aim is to make the customer feel they know you and that you can trust them - the sort of comfortable feelings people have during face-to-face chats with their local branch manager." Recommended ways of creating customer delight include: under-promising and over-delivering (saying that a repair will be carried out within five hours, but getting it done within two) replacing a faulty product immediately; throwing in a gift voucher (购物礼券) as an unexpected "thank you" to regular customers; and always returning calls, even when they are complaints. Aiming for customer delight is all very well, but if services do not reach the high level promised, disappointment or worse will be the result. This can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy (for example, "I know how you must feel"), and possible solutions (replacement, compensation or whatever fairness suggests best meets the case). Airlines face some of the toughest challenges over customer care. Fierce competition has convinced them at that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems. For British Airways staff, a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times. They are trained to answer quickly, with their names, job title and a "we are here to help" attitude. The company has invested heavily in information technology to make sure that information is available instantly on screen. British Airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service. Customer care is obviously here to stay and it would be a foolish company that used slogans such as "we do as we please". On the other hand, the more customers are promised, the greater the risk of disappointment. |
1. We can learn from Paragraph 2 that _______. |
A. complaining customers are hard to satisfy B. unsatisfied customers receive better service C .satisfied customers catch more attention D. well-treated customers promote business |
2. The writer mentions "phone rage"(Paragraph 3)to show that ________. |
A. customers often use phones to express their anger B. people still prefer to buy goods online C. customer care becomes more demanding D. customers rely on their phones to obtain services |
3. What does the writer recommend to create customer delight? |
A. Calling customers regular. B. Giving a "thank you "note. C. Delivering a quicker service. D. Promising more gifts. |
4. If a manager should show his empathy (Paragraph 6), what would be probably said? |
A. "I know how upset you must be." B. "I appreciate your understanding." C. "I"m sorry for the delay." D. "I know it"s our fault." |
5. Customer delight is important for airlines because ________. |
A. their telephone style remains unchanged B. they are more likely to meet with complaints C. the services cost them a lot of money D. the policies can be applied to their staff |
6. Which of the following is conveyed in this article? |
A. Face-to -face service creates comfortable feelings among customers. B. Companies that promise more will naturally attract more customers. C. A company should promise less but do more in a competitive market. D. Customer delight is more important for air lines then for banks. |
任务型阅读 。 下面文章中有5处(第1~5题)需要添加小标题.请从以下选项(A、B、C、D、E和F)中选 出符合各段意思的小标题,选项中有一项是多余选项。 |
A. Arguments are pointless. B. Your parents only want what"s best for you. C. Everyone"s opinion matters only as much as you want them to. D. You learn by doing. E. Your emotions are under your control. F. You aren"t stuck in any situation. | 阅读理解。 | L1PITOR ABOUT LIPITOR Lipitor is a prescription medicine. Along with diet and exercise,it lowers "bad," cholesterol (胆固醇) in your blood.It can also raise "good"" cholesterol? Lipitor can lower the risk of heart attack in patients with several common risk factors, including family history of early heart disease,high blood pressure,age and smokin9 ? WHO IS LIPITOR FOR? Who can take LIPITOR: . People who cannot lower their cholesterol enough with diet and exercise .Adults and children over l0 Who should NOT take LIPITOR: .Women who are pregnant,may be pregnant,or may become pregnant. Lipitor may harm your unborn baby. .women who are breast-feeding. Lipitor can pass into your breast milk and may harm your baby. .People with liver(肝脏)problems POSSIBLE SIDE EFFECTS OF LIPITOR Serious side effects in a small number of people: . Muscle(肌肉)problems that can lead to kidney(肾脏)problems,including kidney failure . Liver problems. Your doctor may do blood tests to check your liver before you start Lipitor and while you are taking it. Call your doctor right away if you have: .Unexplained muscle pain or weakness,especially if you have a fever or feel very fired .Swelling of the face,lips,tongue,and/or throat that may cause difficulty in breathing or swallowing .Stomach pain Some common side effects of LIPITOR are: .Muscle pain .Upset stomach .Changes in some blood tests HOW TO TAKE LIPITOR DO: Take Lipitor as prescribed by your doctor. Try to eat heart-healthy foods while you take Lipitor. Take Lipitor at any time of day, with or without food. If you miss a dose (一剂), take it as soon as you remember. But if it has been more than 12 hours since your missed dose,wait. Take the next dose at your regular time. Don"t: Do not change or stop your dose before talking to your doctor. Do not take new medicines before talking to your doctor. | 1.What is a major function of Lipitor? | A. To help quit smoking. B. To control blood pressure. C. To improve unhealthy diet. D. To lower "bad" cholesterol. | 2. Taking Lipitor is helpful for . | A. breast-feeding women B. women who are pregnant C. adults having heart disease D. teenagers with liver problems | 3. If it has been over 12 hours since you missed a dose, you should . | A. change the amount of your next dose B. eat more when taking your next dose C. have a dose as soon as you remember D. take the next dose at your regular time | 4. Which of the following is a common side effect of taking Lipitor? | A. Face swelling. B. Upset stomach. C. Kidney failure.. D. Muscle weakness. | 5. What is the main purpose of the passage? | A. To teach patients ways for quick recovery. B. To present a report on a scientific research. C. To show the importance of a good lifestyle. D. To give information about a kind of medicine. | 阅读理解。 | Have you got a Facebook account? Are you thinking of getting one? Jamie Simmonds has just signed up. Let"s see how she"s getting along.
My Diary MONDAY: I"m officially a Facebooker. I find a few people I used to know and I"ve soon got seven friends. I"ve never felt so popular! I wonder if my old university flatmate Steve is on here…What do you know! He is! Maybe Facebook has its uses. TUESDAY: I"ve received lots of nice welcoming messages on my wall. Later, I meet up with Steve for a drink after not seeing him for five years. We get on really well! Then, he uses his Facebook app for iPhone to suggest me as a friend to some other former classmates. Some of them even come to the pub and it"s just like old times - possibly a bit too much like old times. During the night, photos are uploaded to Facebook. WEDNESDAY: Disaster! My mum"s on Facebook! Has she seen the photos of me dancing on the table from last night? Has she shown them to dad? Oh. And I have a friend request - mum again! THURSDAY: There"s a message from my boyfriend, "so, it"s over then, is it?" Evidently I haven"t changed my settings to show I"m "in a relationship", and I haven"t even added him as a friend. Ah, well, I wonder what my ex-boyfriend is doing… Whoops! I accidentally type his name into my status box instead of the search "oox, and now every one can see it on their news feed. FRIDAY: rime to update my status: "Work is boring. Can"t wait for the weekend!" Yeah, that about sums it up. Oh, look, I"ve received a comment! Someone must feel the same way. Lots of my friends now "1ike" this status. SATURDAY: Good news! I"ve got 100 friends but wait! Someone"s "un-friended" me! I look through my "friend list" to try to work out who it was. Why did they do that? Am I really such a terrible person? I never knew Facebook could be this cruel. SUNDAY: Wake up. Check my Facebook page. Make coffee. Check my Facebook page again. Get ready to leave. Change my mind and check my Facebook page … |
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