帮忙翻译一段英语~We are truly sorry that you have been unable to locate your package.

题目

帮忙翻译一段英语~We are truly sorry that you have been unable to locate your package.
不要用电脑翻译.
We
are truly sorry that you have been unable to locate your package.
Unfortunately, we are unable to have the package resent, however, we are
happy to inform you that your account
has been credited in the amount of 63.30 for order number E012329131.

Your
credit was issued to the original method of payment. Please note that
it can take up to one full billing cycle for your refund to appear on
your credit card statement.
For purchases made with a gift card your refund will be applied to a new
gift card and mailed to you. You should expect to receive your new gift
card within 14 days.

We ask that you keep this e-mail in your files as confirmation of your credit.

答案

我们
真的是对不起,你无法找到你的包.
不幸的是,我们无法有包,但是,我们是怨恨
高兴地通知您,您的帐户
一直认为在63.30的数量E012329131订单号.
你
信用是由原来的支付方法.请注意,
它需要一个完整账单周期上出现你的退款
你的信用卡声明.
购买用礼品卡你的退款将被应用到一个新的
礼品卡,寄给你.你应该期待收到你的新礼物
卡在14天内.
我们要求你保持这电子邮件在您的文件,确认你的信用.