For those who make journeys across the world, the speed of travel today has turn

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For those who make journeys across the world, the speed of travel today has turned the countries into a series of villages. Distances between them appear no greater to a modern traveler than those which once faced men as they walked from village to village. Jet planes fly people from one end of the earth to the other, allowing them a freedom of movement undreamt of a hundred years ago.
Yet some people wonder if the revolution in travel has gone too far. A price has been paid, they say, for the conquest (征服) of time and distance. Travel is something to be enjoyed, not endured (忍受). The boat offers leisure and time enough to appreciate the ever-changing sights and sounds of a journey. A journey by train also has a special charm about it. Lakes and forests and wild, open plains sweeping past your carriage window create a grand view in which time and distance mean nothing. On board a plane, however, there is just the blank blue of the sky filling the narrow windows of the airplane. The soft lighting, in-flight films and gentle music make up the only world you know, and the hours progress slowly.
Then there is the time spent being ‘processed’ at a modern airport. People are conveyed like robots along walkways; baggage is weighed, tickets produced, examined and produced yet again before the passengers move to another waiting area. Journeys by rail and sea take longer, yes, but the hours devoted to being ‘processed’ at departure and arrival in airports are luckily absent. No wonder, then, that the modern high-speed trains are winning back passengers from the airlines.
Man, however, is now a world traveler and cannot turn his back on the airplane. The working lives of too many people depend upon it; whole new industries have been built around its design and operation. The holiday-maker, too, with limited time to spend, patiently endures the busy airports and the limited space of the flight to gain those extra hours and even days, relaxing in the sun. Speed controls people’s lives; time saved, in work or play, is the important thing—or so we are told. Perhaps those first horsemen, riding free across the wild, open plains, were enjoying a better world than the one we know today. They could travel at will, and the clock was not their master.
小题1: What does the writer try to express in Paragraph 1?

A．Travel by plane has speeded up the growth of villages.

B．Man has been fond of traveling rather than staying in one place.

C．The speed of modern travel has made distances relatively short.

D．The freedom of movement has helped people realize their dreams.

小题2:How does the writer support the underlined statement in Paragraph 2?

A．By giving examples.

B．By giving instructions.

C．By analyzing cause and effect.

D．By following the order of time.

小题3:According to Paragraph 3, passengers are turning back to modern high-speed trains because ______.

A．they pay less for the tickets

B．they feel safer during the travel

C．they can enjoy higher speed of travel

D．they don’t have to waste time being ‘processed’

小题4: What does the last sentence of the passage mean?

A．They could travel with their master.

B．They needed the clock to tell the time.

C．They preferred traveling on horseback.

D．They could enjoy free and relaxing travel.

答案

小题1:C
小题2:A
小题3:D
小题4:D

解析

试题分析：乘坐飞机旅游，使现代旅游者认为距离和速度不再是担忧的问题。实现了100多年以来梦寐以求的旅游自由。但它也带来了些许无奈，缺少了诸多乐趣——人们成了时间的奴役。
小题1:段落大意题：第一段讲了由于旅行速度快，国与国之间的距离变成了村与村的距离。实现了旅行区域自由的梦想。先扬后抑，导入下文。C选项符合此意。
小题2:写作手法题：该段先讲述了现代旅行买下了时间和距离。但旅行目的是讨个享受，而不是忍耐。接着分别正反两方面举例说明：搭船旅游可以悠闲地领略途中不断变换的美景和自然声响；坐火车旅行可以观赏窗外湖光山色；而乘飞机只能面对单调的蓝天和机内乏人的音像。所以选A。
小题3:细节理解题：这段前半部分描述了乘飞机旅行时，现在的乘客像机器人似的，进入或离开机场时要耗费时间在一些“程序化”的事情上。而搭船和坐火车则不一样。所以人们更乐意选modern high-speed train.选项D符合此意。
小题4:推理判断题:文章倒数两行句子Perhaps those first horsemen, riding free across the wild, open plains, were enjoying a better world than the one we know today. They could travel at will, and the clock was not their master.介绍了远古时代人们骑马可以悠闲自由地驰骋在辽阔的平原上，领略与今日不同的世界，而不受时间的蹂躏。故D选项正确。

举一反三

Roger Alvarez, 22, was one of the 52 percent of students who didn’t make it through his senior year at Manual Arts High School in Los Angeles.
He dropped out several years ago, but by the time he was in ninth grade, Alvarez says he already knew he wasn’t going to graduate.
“There’s a certain amount of knowledge you have to have when you enter in a specific grade, and I didn’t have it.” Alvarez says,“Every class I used to go in, I was like, ‘Do I know this? I don’t know this.’”
It was a shameful attitude, he tells his former English teacher, Antero Garcia, 29.
“You were determined to help me, but what was I willing to give? I could have actually tried.”
For his part, Garcia wants to know how he could have reached out to Alvarez better, but Alvarez says Garcia had always been helpful.
“I mean, you could cheer me up, and then I see other students doing way better,” Alvarez says,“So then, I get nervous. I get stuck, and then my motivation goes to the floor.” He felt the situation was hopeless.
“You talked to me like if I could do it, but inside me, I knew I couldn’t.” he tells Garcia,“I just didn’t want you to think that I’m…stupid.”
Now, school is a life tool that Alvarez says he’s missing—but his teacher isn’t to blame.
“Always, I just wanted you to know…you were a good teacher, and I always respected you.” he tells Garcia,“Some teachers, I felt like they only wanted to teach a certain group of people. But you looked at me and you paid attention.”
“Maybe it didn’t get me to graduate, but there’re a lot of teachers, they don’t take the time to take a look. And it was never your fault.”
Alvarez now works the night shift at a loading dock(码头). He still hopes to get his degree one day.
小题1:When Alvarez entered a grade, he was sure that ___________.

A．he wasn’t going to pass the class

B．he would do better than other students

C．he might learn an amount of knowledge

D．he would try his best to learn at class

小题2:By saying “my motivation goes to the floor”, Alvarez meant __________.

A．he hid his goal from others	B．he lost heart gradually
C．he built up his motivation	D．he fell to the ground completely

小题3:In the opinion of Alvarez, most teachers _______.

A．paid no attention to teaching	B．had no time to read books
C．didn’t care about what he did	D．showed no respect to students

小题4:The passage mainly tells us that _________.

A．a dropout complains about being treated badly

B．a dropout plans to get his degree again

C．a dropout shows respect for not graduating

D．a dropout has thanks to his teacher not blame

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I woke up this morning. There is an empty feeling that I have had so many times before and it seems to be coming back into my mind. What is it? I can’t figure it out.
I got ready for work. On the way I decide to stop and get a cheese from the little shop just down the road. I have never been there before but I was hungry and it would be 5 hours before I got off work.
The owner of the store took my order. He asked me what I wanted and I told him I heard he made a great cheese. He seemed pleased to hear that.
As I was sitting in the small space，there was an elderly gentleman finishing his breakfast. He paid the waitress, received this change and made a small joke. As he turned to get up, which was quite a difficult feat for this gentleman, he looked over at me. I gave a small smile.
He looked again in my direction for a moment and said to me, “Has anyone ever told you, you have the most beautiful brown eyes?”
Seeing as I have blue eyes, I can’t say I have ever heard that before. I humored him and said, “No, I can’t say anyone has ever told me that before.”
He smiled, and said,“Well since they are blue you wouldn’t have heard that, but you have beautiful blue eyes.”
I laughed and said thank you very much. He began to tell me a few one liner jokes so I smiled and laughed at his jokes.
He tried to get up to leave again and looked at me and said“Your smile really brightens a room, do you know that?”I said,“Thank you very much.”
He proceeded to get up, which took him quite some time. As he got up he said,“Take care of that smile.”
I felt a sense of comfort wash over me and I reflected on my morning and that empty feeling I had. For a moment in time it seemed to be filled.
小题1:Before the writer went to work, he felt________.

A．sleepy

B．energetic

C．sick

D．unhappy

小题2:From the text, we can infer the old man __________.

A．was optimistic about life	B．liked to play a joke on others
C．was unwilling to leave	D．had difficulty in hearing

小题3:By saying“since they are blue”, the old man meant“_____________”.

A．because they feel cold	B．because they are sad
C．because they have blue eyes	D．because they are hungry

小题4:What lesson can we learn from the story?

A．We should find comfort from stranger.

B．We should pay attention to our own business.

C．We should laugh off our worries in life

D．We should show respect to the old people.

题型：不详难度：| 查看答案

No matter what type of business you run, it has to deal with situations in which things go wrong from your customer’s point of view. Complaints can be a great source of information for the organizations. So it’s important to learn to deal with customer complaints efficiently.
Firstly, listen actively to what the customer has to say by keeping comfortable eye contact and giving full attention with no interrupting. You should also show your customer that you do understand him.
Secondly, when receiving a complaint you should apologize for the failure the customer has identified. It’s important for you to know that your apology must appear authentic to the customer, and not an empty exercise. And also you should show the customer you’ve accepted the responsibility and provide him with choices if you have some in hand or otherwise assure the customer you’ll do something about his complaint.
Thirdly, talk with the consumer and discover the best means to resolve his problem. There will be times when, after gathering the facts of a situation, you’ll be unable to resolve the problem immediately. In this case it’s important to let your customer know how long it’ll take to take action on his complaint.
Fourthly, a simple “Thank you” is one way to let the customer know you appreciate the time and effort he has taken to inform you about a problem with your company’s service or product you need to know about.
Lastly, give your customer something that shows your appreciation for him giving the feedback to you. And let him know you’re sorry for the mistake that was made. It isn’t necessary to give something that is costly; but a coupon(赠券) for a free drink or movie is fine.
Your professional and well-organized method of dealing with your customer complaints is one more way that will make you stay ahead of your competitors.
小题1:What does the passage mainly talk about?

A．Importance of dealing with customer complaints.

B．Effects of customer complaints on business.

C．Tips for handling complaints from customers.

D．Several factors resulting in customer complaints.

小题2:The author thinks that customer complaints _____________.

A．are easy to deal with	B．are really quite annoying
C．can actually be avoided	D．are sometimes beneficial

小题3:The underlined word “authentic” in Paragraph 3 most probably means _______.

A．touching

B．believable

C．attractive

D．clever

小题4:According to the passage, what is the first thing you should do when facing the customer complaints?

A．Showing sincere attitude.

B．Making an honest apology.

C．Making an absolute promise.

D．Listening to the complaint attentively.

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Zhang Li is studying at Cambridge, UK. She has bought a bicycle and is worried about security. Her friend, Kate, found this article and sent it to her.
Introduction
A lot of crime is against bicycles. About 150,000 bicycles are stolen every year and most are never found. You can prevent this happening by following a few careful steps.
Basic Security
Do not leave your bicycle in out-of-the-way places. Always lock your bicycle when you leave. Secure it to lampposts(灯柱) or trees. Take off smaller parts and take them with you, for example lights and saddles(车座).
Locks
Get a good lock. There are many different types in the shop. Buy one that has been tested against attack. Ask for advice from a bike shop.
Marking
Security marking your bike can act as a deterrent to a thief. It can also help the police find your bicycle. It should be clearly written and include your postcode and your house or flat number. This will provide a simple way to identify your bicycle.
Registration
There are a number of companies who will security mark your bicycle for you. They will then put your registration number and personal details on their computer database(数据库). Then if your bicycle is found it will be easy to get in touch with you.
Finally
Keep a record of the bicycle yourself: its make, model and registration number. You can even take a photograph of it. This will prove the bicycle belongs to you.
小题1:Which part of the article gives you information on how to lock up your bicycle when you leave it?

A．Locks

B．Marking

C．Registration

D．Basic Security

小题2:The underlined phrase “act as a deterrent to a thief” means__________.

A．help you recognize your bike

B．help the police find your bicycle

C．stop someone from stealing your bicycle

D．stop you worrying about your bike

小题3:The article advises you to keep a record of your bicycle .

A．in the bike shop and your computer.

B．in a police station and security company.

C．in a security company and your university.

D．by yourself and in a security company.

小题4:The main purpose of this article is .

A．to tell you what to do if your bicycle is stolen

B．to suggest ways of keeping your bicycle safe

C．to give you advice on where to buy a good lock

D．to say why you shouldn’t keep your bicycle in a quiet place

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The Gold Coast family holidays are always great fun whether you are from Australia or from abroad. There are beautiful beaches, adventure parks, nature parks and so much more.
There are so many sights to see here. It is a pity to drive in a car and you’ll miss a great part of it. Australia is home to many animals and birds that can only be seen when moving slowly and going into the areas that they live.
When you are on a bicycle, you have the advantage of being able to stop whenever you want to see an interesting animal or bird that you have never seen before. It is a quieter mode （方式） of transportation as well, so you might even be able to take a picture. When you are on the beach, you can breathe that clean air and view the beauty of the water and sand. It is a totally different experience from either simply sunbathing or passing it in a car.
There are many choices of hiring a bicycle to experience the Gold Coast attractions. There are stores that will fit a bike perfectly to your size. These bikes for both adults and children are in many styles and colors to please any taste. If you have ever wanted to try a tandem bike （双人单车）, now is your chance, because they have those too.
A bicycle hire on Gold Coast is something that everyone should try at least once. This is a wonderful chance for anyone who likes to cycle and it is also a cheap way to travel with your family.
小题1:You’d better not drive in a car on Gold Coast because ________.

A．you will break the traffic rules

B．you will cause much noise

C．you can’t enjoy the beautiful sights well

D．you can’t drive into some parks

小题2:The following advantages of hiring bikes are mentioned EXCEPT that ________.

A．you can take photos of animals

B．it is a cheap way of traveling

C．you can get a clearer sight of animals

D．it is a good way to do sunbathing

小题3:What is paragraph 4 mainly about?

A．How to hire bikes on Gold Coast.

B．What kinds of bikes there are in stores.

C．What bikes are the most popular.

D．Who can hire bikes on Gold Coast.

小题4:What’s the author’s attitude towards a bike hire on Gold Coast?

A．He supports it very much.

B．He thinks it’s a personal choice.

C．He doesn’t like this way of traveling.

D．He thinks it’s only good for adults.

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