How to be a good listenerEveryone loves a good listener. But there are more reas

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How to be a good listener
Everyone loves a good listener. But there are more reasons to develop the skill of listening than to win hearts or popularity contests.
Listening heals hurts and builds bridges. It gives us the ability to understand and empathize, to view the world from our own point. It can bring us wisdom over and above mere intelligence. But most importantly, it allows us to give the people around us the gifts they crave (渴望) most—a sense of worth.
As it turns out, there’s more to good listening than just keeping quiet and allowing someone to speak. Effective listening is actually a combination of two key communication skills: listening and verifying (确认).
Even when we’ve managed to hear a person’s entire message, we often interpret it wrong—according to our own understanding, experience, or prejudice.
As an effective listener, your goal is to hear and absorb what another has to say…in exactly the way they mean it to be understood. Only then can you respond properly.
This is much easier read than done, so here are a few helpful tips:
1. Give the speaker your full attention.
Stop talking and remove all distractions. Turn off the TV, your phone, or computer. Watch your body language. The way you look at the speaker, or the way you stand or sit, makes a huge difference. The right listening body language communicates that we are listening openly and attentively, and puts the other person at ease.
2. Be patient.
Not everyone is a gifted speaker. Some people take longer to find the right word to make a point. Others are too worried to get their message across properly. If necessary, ask the speaker to explain further. It will help him / her speak more exactly and it will help you hear and understand better.
3. Keep your emotions in check.
If what someone is saying creates an emotional response in you, make an extra effort to listen carefully. When we’re angry, frightened or upset, we often miss key parts of what is being said.
4. Hold your fire.
Don’t jump to conclusions immediately. A good listener doesn’t react until comprehension is complete. If you respond in a way that makes the other person defensive, even if you “win” the argument, you may lose something far more valuable.
5. Even if you think you understand. VERIFY.
Never assume you got the message right. Pause, think about what was said, and then ask “Is this what you meant?” or “Am I understanding this right?”
6. Empathize.
Take a moment to stand in the other person’s shoes, to look at the situation from his / her point of view…especially when you’re being told something personal or painful, or something you strongly disagree with. The more shoes you are able to successfully stand in within your life time, the less puzzled you’ll find your life and relationships to be.

小题1: of good listening	小题2:hurts. Building 小题3:. Allowing us to小题4:and empathize, and viewing the world in an all-round way. Bringing us wisdom over and above mere intelligence. 小题5:the people around us feel worthy.
Components of effective listening	Good listening consists of two key communication skills: 小题6:and verifying.
小题7: to be a good listener	Listening to the speaker小题8:. Trying to be a 小题9:listener. Avoiding being affected by your emotions. Waiting before you take 小题10:. Verifying. Empathizing.

答案

小题1:Effects/Advantages/ Benefits
小题2:Healing
小题3:bridges
小题4:understand
小题5:Making
小题6:listening
小题7:Ways/Tips
小题8:attentively
小题9:patient
小题10:action

解析

试题分析：文中叙述了要怎样做才能当一个好的听众，给出了六条建议。
小题1:根据Listening heals hurts and builds bridges. It gives us the ability to understand and empathize, to view the world from our own point. It can bring us wisdom over and above mere intelligence. But most importantly, it allows us to give the people around us the gifts they crave (渴望) most—a sense of worth.我们可知这是说的是听的好处。
Effects/Advantages/ Benefits
小题2:根据Listening heals hurts 可知填heal的适当形式，与下文Building...
Allowing …和Bringing…的形式相一致所以用Healing.
小题3:根据builds bridges故用bridges.
小题4:根据It gives us the ability to understand故用understand.
小题5:it allows us to give the people around us the gifts they crave (渴望) most—a sense of worth.与上文的Building和Allowing的形式一致故用Making.
小题6:根据Effective listening is actually a combination of two key communication skills: listening and verifying (确认).故用listening.
小题7:根据This is much easier read than done, so here are a few helpful tips.故用
Ways/Tips
小题8:根据Give the speaker your full attention这里修饰动词所以用副词attentively.
小题9:根据Be patient.故用patient.
小题10:根据Hold your fire. Don’t jump to conclusions immediately. A good listener doesn’t react until comprehension is complete. 故用action.
点评：对于任务性阅读相对于前面的阅读来说是容易的，考查考生阅读能力，分析总结理解的能力。考查词汇了的用法及它们的派生词的用法，需要考生有扎实的基础知识。

举一反三

请根据Helen, Sophie，Peter, Elena和Jacques五人各自的情况，从A、B、C、D、E、F六条信息中选出适合各人的匹配选项（选项中有一项为多余项）。
小题1:Helen: A foreign tourist who loves rare animals.
小题2:Sophie: An economical mother with three children on holiday.
小题3:Peter: A man traveling in the north on business who enjoys southern dishes.
小题4:Elena: A young lady who pays special attention to her appearance.
小题5:Jacques: A French businessman who is particular about lifestyle.

A．Shangri-La Hotel Harbin
Located on the banks of the picturesque Songhua River, S.hangri-La Hotel Harbin is close to the city’s bustling business district and about 50 kilometers from the airport. Its 404 guestrooms, combining comfort and luxury, include the specially designed Horizon Club Executive Suite on floors 14 though 16. These cater to discerning ousiness travelers and offer fast check-in and check-out privileges, free breakfast and afternoon tea. The hotel’s Chinese restaurant Shang Palace is renowned for its authentic Cantonese dishes, but serves local Heilongjiang dishes and Sichuan fare too. The hotel has an imposing l,350-square-meter banquet hall that can accommodate over l,000 diners.

B．Sofitel Xi’an on Renmin Square
Ideally located inside the Xi’an aty wall, Sofitel Xi’an on Renmin Square has 414 well-decorated guest rooms and suites equipped with elegant furniture and excellent facilities,including rainforest shower, broadband internet, and the specially designed Sofitel MyBed, which treats every Sofitel guest to the distinctions of a-French lifestyle. In addition, the ClubSofitel lounge and all its 560 rooms and suites are equipped with advanced facilities, with a staff ready to provide tailor-made services that meet the demands of discerning business travelers.

C．Millennium Hotel Chengdu
The Millennium Hotel Chengdu, the newest upscale 5-star hotel in the Millennium Hotels & Resorts family, has opened its doors. Situated in ‘the Chengdu Hi-tech Zone, the hotel features 360 elegant rooms, with beautiful views towering over the ‘Iush Shenxianshu ‘Park and nearby Zishan Road, which is also known as “European Street.” The hotel features a 400-square-meter banquet hall and 9 smaller meeting halls, providing an ideal place for conferences- or business activities. Special packages for company year-end parties and wedding celebrations are available.In addition, the hotel"s distinctive London cabs are on hand to whisk guests in style to destinations like the Chengdu Shuangliu International Airport and the Chengdu Panda Base.

D．Hilton Beijing Wangfujing

The Hilton Beijing Wangfujing presents its “Spring Essentials Spa Package”, inviting guests to indulge themselves in an organic body wrap, and lavish themselves with perfect moisture and skin-care, coupled with a massage (90 minutes) that will restore and renew the bodys energy flow. This promotion is now available for only RMB 780-35 percent off the normal rate of RMB l,260 for this luxurious service.
The Spa, located on the hotel"s sixth floor, is open daily from l0 am to 11 pm.
Address: 8 Wangfujing East Street, Dongcheng District, Beijing
E.Legendale Hotel Beijing
On Easter weekend April 3 and 4 (Saturday and Sunday), chefs of the Legendale Hotel Beijing will serve up a special selection of delicious holiday cuisines, various desserts and traditional painted eggs to celebrate Easter. Plenty of traditional fun and games including egg hunts, pictures with the Easter Bunny, face painting and Easter egg decorating for you and your kids to take part in．
Lunch time: 12:00 t0 14:30
Price: RMB 288 per adult (including sott drinks and wine but excluding service fee)
Up to two children per table a meal!
F, Zhaolong Hotel
The Zhaolong Hotel is conveniently located in Beijing’s Central Business District in Chaoyang, adjacent to the Yingke Center, home to many business giants and the well-known Sanlitun Village for shopping and entertainment. The hotel has 270 cozy, exquisitely decorated guestrooms set in a tranquil environment. VIP guests staying in the hotel’s suites on the Executive Floor will have a privilege to enjoy a variety of tailor-made services. The restaurants in the hotel, which include the Hanmeifang Chinese Restaurant, Treasure Food Palace, the Tandoor Indian Restaurant, the Emerald Cafe, Lobby Bar and Longxi Function Room, provide guests with a fine selection of cuisines and professional conference services.

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根据短文内容，从短文后的选项中选出能填入空白处的最佳选项，选项中有两项为多余选项。
The Winner’s Guide to Success
How do successful people think? What helps them to make success? To find out the answers, an American scholar recently visited some of the most successful people in America.    小题1:
Be responsible for yourself
Sometimes you may want to blame others for your failure to get ahead.    小题2:    You’re saying, “You have more control over my life than I do.”
Live life “on purpose”
Almost all successful people live life “on purpose”— they are doing what they believe they should and want to do. When you live your life on purpose, you’ll try your best to do your job or study as well as you can. You love what you do and you can find pleasure in what you do.
Write a plan
It is very difficult trying to get what you want without a good plan.     小题3:    A good plan is like a map to you. Without this “map”, you may waste your time, money and also your energy; while with the “map” you’ll enjoy the “trip” and get what you want in the shortest possible time.
Be willing to pay the price
Nothing great is easy to get. So you must be ready to work hard — even harder than you have ever done. If you are not willing to pay the price, you won’t get anything valuable.
Never give up
  小题4:   When you are doing something, you must tell yourself again and again: Giving up is worse than failure because failure can be the mother of success, but giving up means the death of hope.
  小题5:
Once an American writer was writing a novel. He could not have a good ending for his book until one night when he had a very good idea. He was so excited that he made a phone call to one of his best friends. “I’ve got a perfect idea,” he said, “I’ll put it down later and show it to you.” But he never did, because he died that night. His book was left without a perfect ending. So remember, do what you can right away. Never delay at all.

A．In fact, when you say someone or something outside of yourself is stopping you from making success, you’re giving away your own power.

B．It is just like trying to drive through strange roads to a city far away.

C．Some people achieve success much later in life because they fail to realize earlier the importance of hard work.

D．Here are some keys to success that they give.

E. Someone else’s opinion of you doesn’t have to become your reality.
F. It seems to us that everyone knows this. But it is easier said than done.
G. Don’t delay

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根据课文内容，从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。
A greeting is a friendly expression or gesture used when meeting or welcoming someone. Greetings usually happen before a conversation and sometimes accompanied by some greeting behaviors such as a small kiss or a hug and handshake. Though the time to greet someone is short,
小题1:   . Just as the Chinese saying goes “A kind word could warm one for three winters, a bad attitude would make one cold even in hot summer.”
The following are some greetings in different countries.
1. America: Firm handshakes should last 3-5 seconds.  小题2:   . When greeting multiple people, make eye contact with the person whose hand you are taking, and then go on to the next. They are not used to standing too closely.
2. United Kingdom: A hand shake is the most common form of greeting for both men and women. When people are already familiar, verbal greetings are used. Personal space is important and people can feel uncomfortable if someone stands too close to them.    小题3:  .
3. Australia: A handshake is the preferred greeting. When speaking to an Australian, keep an arm’s length distance from the person.   小题4:   , and eye contact should be maintained as well.
4. Canada: A handshake is traditional. Men usually wait for women to offer theirs. Direct, but not too intense eye contact is acceptable, especially to convey sincerity. The standard distance between two people should be two feet.    小题5:  .

A．Touching is generally avoided

B．people still greet each other with a “hello”.

C．French Canadians, however, may stand slightly closer.

D．its influence is long and profound.

E. When people already know each other well, they needn’t greet.
F. Good eye contact shows interest, sincerity and confidence.
G. Maintaining personal space is important in this culture

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假定英语课上老师要求同桌之间交换修改作文，请你修改你同桌写的以下作文。文中共有10处错误，每句中最多有两处。每处错误仅涉及一个单词的增加、删除或修改。
增加：在缺词处加一个漏字符号（∧），并在其下面写出该加的词。
删除: 把多余的词用斜线（／）划掉。
修改：在错的词下划一横线，并在该词下面写出修改后的词。
注意：1. 每处错误和修改均仅限一词；
2. 只允许修改10处，多者（从第11处起）不计分。
Steve was ten years old. He was a very good pupil, nor did he like doing his homework. When he did his homework, he always made a lot of mistake.
One day, his maths teacher went over Steve’s homework, see all his answers were right. He was very surprised instead being pleased. He asked Steve to explain what has happened, “ You have got all your answers correctly this time, Steve. Did anyone help you?”
As the matter of fact, Steve’s mother often helped him with her lessons. And that evening, she was not able to because she wasn’t in. So Steve answered, “ No, sir, my mother was busy last night, so I had to do the homework all for myself.”

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请认真阅读下列短文，并根据所读内容在文章后表格中的空格里填入一个最恰当的单词。每个空格只填1个单词。
It’s never too late to right your wrongs, big or small.
Working as hard as I had been over the years, I had become disconnected from（失去联系的）the people who mattered most to me. I decided to spend a year reconnecting with my friends and relatives and making amends(补偿). I devoted myself to caring for what I called “my unfinished business”, which has helped me become a more attentive husband, father, son and friend —and a happier, more energetic person.
Now that I’ve had a good opportunity to revisit my past mistakes—and experience the rewards of fixing them—I’d like to share some of the lessons I have learned:
Have you lost touch with people who were important to you? Are there things you’ve done or not done that are in front of you? Are there people in your life you don’t know how much they meant to you? List your unfinished business and take action to deal with it.
Instead of trying to put an end to the cold war dividing your family, begin with a small thing you can control. Apologize to your brother for not attending his Super Bowl party. Respond to an e-mail you should have answered a week ago. Write a note or make a call.
No matter what the wrong is, the most important thing in making it right is your sincerity. If you reach out with a genuine (真诚的)heart, your friends will be glad to hear from you again.
This is the key to learning and growing. Keep a journal, or summarize what you’ve learned in e-mails to friends. The difficulty we face in dealing with our unfinished business can seem impossibly big, but the first step to clearing them can be simple: Again, write a note or make a phone call .Once you discover your fears and get over them, you’ll become a more complete and pleased person.
Topic: 小题1:too late to right your wrongs

Introduction	Have you been disconnected from the people who mattered most to you just because of your hard 小题2:? Here are some of the 小题3:I have learned.
小题4:	Think back to your life	Make a list of the things you need to do in order to 小题5:with friends and relatives. The time has come for 小题6:if you want to deal with the unfinished business.
	Start small	Begin with small things so that you can keep them in 小题7:.
	Be sincere	Sincerity is the 小题8:to improving the relationship. To get in 小题9:with your friends again, you should reach out with your true heart.
	Reflect on your experience	To clear the problems, the first step is simply 小题10:a note or making a phone call.

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